Lombard Shipping has been working closely with Typhoo Tea for over nine years, handling all export requirements for the iconic British tea maker. Exporting an average of 170 tons of tea a year, Lombard Shipping organises shipments from the UK to over 14 tea loving nations.
Typhoo’s tea is then all set for its onward journey either by sea, air or road freight to destinations including the USA, Canada and the Far East, with most exports heading for USA.
Ongoing communication between the team at Lombard and Typhoo ensures the client is kept up to date with each shipment’s schedule and movements, prior to its arrival at its destination port.
A key benefit to Typhoo is the unsurpassed knowledge and expertise held by Lombard’s export department. With responsibility for all necessary shipment documents being completed to meet the diverse and exacting import requirements of many countries, it is the work of the export department that ensures shipments arrive as expediently as possible at their final destination.
Simon Fraser, managing director at Lombard Shipping says: “The export team play a pivotal role in the success of the Typhoo contract as it is their in-depth knowledge and work certifying and legalising consignments with local chambers of commerce and embassies that ensures the smooth passage of shipments. Rigorous attention to detail at this stage ensures that goods are not held up at foreign ports and potentially incurring demurrage charges.
Alan Foulkes, who heads up Lombard’s export division, adds, “Over the years we have exported shipments to most countries around the world, but on those occasions when an unusual or tricky destination request comes in the team embraces the challenge and does everything they can to ensure an efficient and secure delivery.”
Commenting on the partnership, Nicola Evans, customer services and export co-ordinator for Typhoo Tea says: “Typhoo Tea has been using Lombard Shipping as our freight forwarders for the last nine years. They are extremely professional, knowledgeable and always helpful in all aspects of our export shipments. What we particularly value is the fact that left in their capable hands the job will be done ‘right first time’ and we don’t have to chase for any information regarding the shipments. Documents are always forwarded on time, information is accurate, staff are always willing to go the extra mile and we value their expertise immensely.”