Case Study: Typhoo Tea

01 April 2015

Lombard Shipping

Case Study: Typhoo Tea

01 April 2015

Lombard Shipping

Case Study: Typhoo Tea

01 April 2015

Case Study: Typhoo Tea

Lombard Shipping has been working closely with Typhoo Tea for over nine years, handling all export requirements for the iconic British tea maker. Exporting an average of 170 tons of tea a year, Lombard Shipping organises shipments from the UK to over 14 tea loving nations.

Typhoo’s tea is then all set for its onward journey either by sea, air or road freight to destinations including the USA, Canada and the Far East, with most exports heading for USA.
Ongoing communication between the team at Lombard and Typhoo ensures the client is kept up to date with each shipment’s schedule and movements, prior to its arrival at its destination port.

A key benefit to Typhoo is the unsurpassed knowledge and expertise held by Lombard’s export department. With responsibility for all necessary shipment documents being completed to meet the diverse and exacting import requirements of many countries, it is the work of the export department that ensures shipments arrive as expediently as possible at their final destination.

Simon Fraser, managing director at Lombard Shipping says: “The export team play a pivotal role in the success of the Typhoo contract as it is their in-depth knowledge and work certifying and legalising consignments with local chambers of commerce and embassies that ensures the smooth passage of shipments. Rigorous attention to detail at this stage ensures that goods are not held up at foreign ports and potentially incurring demurrage charges.

Alan Foulkes, who heads up Lombard’s export division, adds, “Over the years we have exported shipments to most countries around the world, but on those occasions when an unusual or tricky destination request comes in the team embraces the challenge and does everything they can to ensure an efficient and secure delivery.”

Commenting on the partnership, Nicola Evans, customer services and export co-ordinator for Typhoo Tea says: “Typhoo Tea has been using Lombard Shipping as our freight forwarders for the last nine years. They are extremely professional, knowledgeable and always helpful in all aspects of our export shipments. What we particularly value is the fact that left in their capable hands the job will be done ‘right first time’ and we don’t have to chase for any information regarding the shipments. Documents are always forwarded on time, information is accurate, staff are always willing to go the extra mile and we value their expertise immensely.”

Offices

Ipswich, UK (HQ)

Lombard House
Whitehouse
Business Centre
Lovetofts Drive
Ipswich, Suffolk
IP1 5SF


T: +44 (0)1473 243 800
F: +44(0)1473 243 801

Norwich, UK

417 Anson Road
Norwich Airport
Industrial Estate
Norwich
Norfolk
NR6 6ED


T: +44 (0)1603 486 122
F: +44 (0)1603 402 655

Huddersfield, UK

Unit 4a
Cartwright Court
Bradley Business Park
Dyson Wood Way
Bradley, Huddersfield
West Yorkshire
HD2 1GN

T: +44 (0)1484 448 070
F: +44 (0)1484 448 080

Liverpool, UK

Units 7 & 8
Platinum Court
Alchemy Estate
Knowsley
Merseyside
L33 7XN


T: +44 (0)151 454 4220
F: +44 (0)151 546 8075

Belfast, NI

Unit 10,
Building 1
Central Park, Mallusk
Newtownabbey
Northern Ireland
BT36 4FS


T: +44 (0)2890 842 132
F: +44 (0)2890 838 902

Dublin, ROI

Unit 200
Northwest Business Park
Ballycoolin
Dublin 15
Eire



T: +353 (0)1899 1582
F: +353 (0)1882 9968

©2014 Lombard Shipping plc. All Rights Reserved

Offices

   Ipswich, UK (HQ)

Lombard House
Whitehouse Business Centre
Lovetofts Drive, Ipswich
Suffolk, IP1 5SF

T: +44 (0)1473 243 800
F: +44(0)1473 243 801

   Norwich, UK

417 Anson Road
Norwich Airport
Industrial Estate
Norwich
Norfolk
NR6 6ED

T: +44 (0)1603 486 122
F: +44 (0)1603 402 655

   Huddersfield, UK

Unit 4a
Cartwright Court
Bradley Business Park
Dyson Wood Way
Bradley, Huddersfield
West Yorkshire
HD2 1GN

T: +44 (0)1484 448 070
F: +44 (0)1484 448 080

   Liverpool, UK

Units 7 & 8
Platinum Court
Alchemy Estate
Knowsley
Merseyside
L33 7XN

T: +44 (0)151 454 4220
F: +44 (0)151 546 8075

   Belfast, NI

Unit 10,
Building 1
Central Park, Mallusk
Newtownabbey
Northern Ireland
BT36 4FS

T: +44 (0)2890 842 132
F: +44 (0)2890 838 902

   Dublin, ROI

Dublin, ROI
Unit 200
Northwest Business Park
Ballycoolin
Dublin 15
Eire

T: +353 (0)1899 1582
F: +353 (0)1882 9968




©2014 Lombard Shipping plc. All Rights Reserved